Jim Rose
EQ Consulting Services
611 Bear Den Road
Townsend, TN  37882
865-207-4480

jrose@eq-consultingservices.com

Do you have employees that are empowered but are not held accountable for delivering satisfactory results?

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Do you have employees that are empowered but are not held accountable for delivering satisfactory results?

Employees not delivering satisfactory results can be very frustrating to management.  I contend that the reason is likely problems in one of the following four areas.

  •  Ensure that expectations are clear
    • Job Descriptions
    • Goals
    • Objectives
    • Procedures
  • Provide training and assistance needed
    • Coaching
    • Classroom
    • Formal education
  • Monitor performance
    • Informal: daily observations
    • Formal: regular performance reviews
  • Improve performance
    • Develop a plan for improving performance
    • Ensure that consequences are clear for lack of improved performance
    • Follow through with the plan

 Which of these can assist you with holding your employees more accountable?